(FAQ SECTION) PROCESSING & SHIPPING
What is your shipping policy?
- You can read our full shipping policy here.
How much does shipping cost?
- We offer free shipping on all orders!
Can I track my order?
- YES! We now offer tracking information on our packages. You can track your order here.
How long does order processing and shipping usually take?
- Since all our products are handmade, order processing times can vary.
- Check out the "Processing & Shipping" tab on each product page or our shipping policy here for more information!
Why is my order taking longer to process/deliver than estimated?
- All of our products are made by hand, therefore order processing times can fluctuate.
- In some cases such as inclement weather, holiday seasons, or if we happen to be experiencing a high volume of orders, shipments and delivery times can be delayed.
We appreciate your patience! If you feel there is a significant delay in the processing or delivery of your order, please contact our support team at firstname.lastname@example.org.